The phone rang in the middle of one afternoon last week. I answered the phone, and a guy with a very strong accent on the other end of the line introduced himself as Michael Williams from the so-called “Window Service Centre”, claiming to be a contracted agency for Microsoft. He indicated that they had received messages from my computer, and they had a good reason to believe that my computer had encountered some issues with viruses (a problem which I happened to experience at the time).

I was skeptical but didn’t disbelieve him right away. I was somewhat curious about how he got hold of my personal information while he was trying to tell me that I had a computer virus and I needed to let him solve my problem. He wanted me to verify my name, address and phone number. Well. Well. Now, this is always a funny part when I get any telemarketing phone call from who-know-where. I immediately replied, “Wait, you should know my phone number and my name because you are the one who called me! I didn’t call you! So, why should I verify my information with you? I should ask you to prove yourself and how you got hold of my personal information."  (I could be very blunt, or pretend to be comical when I played this chatting game on the phone.)

Throughout our phone conversation, I kept pressing for how his company got hold of my personal information without my permission, and I would like to talk to his supervisor regarding the invasion of privacy. I was more annoyed with that than anything else. However, every time when I asked him questions, he would try to come back to my computer problem. It was like he was reading off a script, and he did not like to be steered away from his script. This went on for a long time. I finally had enough and told him that I knew very little about computer technical problems (a computer dummy), and I would have my family call him later. First, I asked him if his last name is Williams or William. He could not understand what I was trying to ask. That is strange, isn’t it? Haha…. Then, I asked for his phone number and address so I could call him back later. At first, he did not want to give me his phone number. He gave me a 6-digit phone number, which did not make sense at all, because our number has 7 digits. I told him that his phone number does not make sense and asked what his area code was. He had no idea what I meant about area code. I knew then this guy with an accent, very likely East Indian accent, had no idea about his area code. In fact, he didn’t know his own last name. Hahara…..

Anyway, after I hung up, I dial *69 to locate him and got hold of the source of a phone number. I then called that number back. A recording message from the federal government explained that the number I was trying to dial was a phishing scam. The government beat me to it and the big brother was watching them already! Splendid!

The fact is Microsoft would never call us for our personal computer problem. These scammers are just trying to gain access to our computer, so they could get our personal information. Shame on them!

This afternoon while I was almost snoozing on the couch (what a luxury for me), the phone rang. A voice introduced himself as Thomas William, a representative from Window Call Centre. He asked me if I had experienced problems with my computer. Here you go again! Why would they pick the same last name? Anyway, I was more annoyed that he interrupted my once-in-a-blue-moon “beauty sleep” in the afternoon. I went on the same routine phishing about how he got hold of my personal information and where he was located.  This went on for a while and going nowhere. At the end, I just screamed at him and told him that he (Thomas William), Michael Williams, or whatever Williams they want to call themselves should stop this scam. I have talked to the official and they are watching their move. Get lost, scammers! 

 

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My Corner for Education

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